We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. 

With over 2,600 employees, our people are the reason we are so successful. Ten times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. 

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

We have an exciting opportunity to join #TeamEMR as an Occupational Health Office and Systems Manager. This is an operational office-based role at our Occupational Health & Wellbeing Centre in Derby.

In this role, you will contribute to the delivery of a high-quality Occupational Health service by leading an efficient and effective administrative function. Alongside managing systems and data, you will support employee wellbeing initiatives and enable the clinical team to deliver the best possible service. 

This role includes line management responsibility for the administration team, ensuring high standards of customer service and consistent operational performance. 

What else you’ll be involved in:

Operational leadership & service delivery

• Lead the Occupational Health administration function, ensuring a high-quality, efficient service
• Ensure systems and processes meet service level agreements and support clinicians and customers
• Support the achievement and maintenance of SEQOHS accreditation

Systems & continuous improvement

• Manage and develop Occupational Health systems to drive efficiency and service improvement
• Work with stakeholders to enhance systems in line with the EMR digital strategy
• Partner with IT to ensure system performance, upgrades and business continuity
• Deliver in house training on Occupational Health systems and processes
• Delivery of briefings to wider internal stakeholders on changes to Occupational Health procedures

Data, reporting & governance

• Maintain the integrity and compliance of the Occupational Health medical database
• Produce reports and analysis to support governance and regulatory requirements
• Deliver data quality audits, including regular reporting cycles

People leadership & customer experience

• Lead and develop the administration team to deliver a high standard of service
• Manage performance to ensure a consistent, customer-focused approach

Health, safety & wellbeing

• Support the delivery of the health and wellbeing strategy
• Maintain patient confidentiality and adhere to infection prevention and control standards

What we’re looking for

• Experience managing administrative or operational functions, ideally within Occupational Health or a healthcare environment
• Strong systems and data management capability, including reporting and analysis
• Experience of leading and developing teams
• Ability to work collaboratively with stakeholders across clinical, HR and IT functions
• Knowledge of data governance, confidentiality and compliance standards
• A continuous improvement mindset with a focus on service quality and efficiency

As well as a competitive salary, we’ll also offer you:

• An excellent defined benefit pension scheme
• 32 days’ holiday per year, rising to 34 after 2 years
• Flexible working hours
• Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER
• 75% discount on national leisure travel (inc partner and dependants)
• Friends and Family discounted tickets on the EMR network
• Various training opportunities
• Employee benefits portal with access to generous discounts, Cycle 2 Work Scheme …and many more!

To apply complete the online application and upload your CV. As we operate a blind screening process, please remove all personal information including your name from your CV.

Interviews will provisionally be taking place over the second half of the week commencing 1st June 2026 and week commencing 8th June 2026. 

Closing Date: 24 May 2026

Department: Managerial/Administration

Salary: circa £32,000 dependent on experience