Help shape the future of our digital railway.

The railway is entering an exciting period of transformation, with digital signalling set to change how we operate our trains and deliver services for our customers.  Here at EMR, we're building a dedicated team to help shape and deliver our contribution to this transformation through the introduction of the European Train Control System (ETCS).

This is a fantastic opportunity to be part of something from the outset, helping to shape our approach, influence industry developments and prepare our people, fleet and operations for the next generation of railway technology.

We have an exciting opportunity to play a key role in the introduction of the European Train Control System (ETCS) and European Rail Traffic Management System (ERTMS) across the EMR network.

As our ETCS Competency & Standards Development Manager, you will become EMR's subject matter expert in ETCS operational competency and standards, helping to shape how our people, processes and operational systems adapt to the introduction of digital signalling.

This is a hands-on, influential role where you will work collaboratively with colleagues across EMR, Network Rail and wider industry partners to ensure our operational teams are prepared, competent and confident in delivering safe ETCS-enabled services.

Driver competency is required for this role, applicants must hold a valid European Train Driving Licence and have a minimum of 4 years mainline driving experience.

Your responsibilities will include:

• Working closely with the ETCS Programme Manager and senior team to understand priorities and expectations. 
• Provide specialist operational and technical input into ETCS design, operational rules, and system layout to ensure they meet operational needs and safety requirements. 
• Participate in the planning and delivery of EMRs operational readiness plans for ETCS rollout, identifying risk and mitigation solutions. 
• Ensure operational standards, rulebooks, and procedures are updated to reflect ETCS compliance and integrated into business-as-usual operations 
• Develop and maintain strong collaborative relationships with key internal and external stakeholders — including Network Rail, train crews, TOCs, signalling suppliers and industry bodies 
• Represent EMR in industry groups, working groups and programme forums where ETCS operational standards and readiness are discussed and agreed 
• Lead the design of the training and competency programmes that ensure drivers are competent with ERTMS/ETCS and rollingstock interface. Including the development of the ETCS Simulator plan, ensuring that simulators are maintained with relevant scenarios to our risk profile. Supporting in the creation of specific scenarios to supporting the delivery of competency development plans 
• Responsible for ensuring initial ETCS mentor and instructor training is delivered in line with company standards. Leading on the development of competency development support including briefings, development materials and guidance notes for the mentors and instructors to ensure consistent application of Competence Management Systems (CMS) arrangements. 
• Support evaluation and integration of simulator use in ongoing competency management 
• Support assurance processes ensuring that ETCS operational compliance meets railway safety standards, EMR safety validation and external regulatory requirements (e.g., ORR expectations where applicable) 
• Contribute to development and review of ETCS risk assessments, operational safety material, standards and compliance documentation.

What are we looking for?

Supporting Our Frontline

If you're successful in this role, you'll be expected to support our frontline colleagues at some points throughout the year. This might be undertaking safety critical work, for which you'll receive training, but it could just be helping out with Customer Service when our stations are busy. We're One Team, and that means our managers step up for the frontline, not just manage from a distance. Supporting frontline colleagues is part of our DNA at EMR.

As well as a competitive salary, we’ll also offer you:

To apply complete the online application and upload your CV. As we operate a blind screening process, please remove all personal information including your name from your CV.

Closing Date: 06 Nov 2026

Department: Managerial/Administration

Salary: circa £84,848
6 month secondment

Help shape the future of our digital railway.

The railway is entering an exciting period of transformation, with digital signalling set to change how we operate our trains and deliver services for our customers.  Here at EMR, we're building a dedicated team to help shape and deliver our contribution to this transformation through the introduction of the European Train Control System (ETCS).

This is a fantastic opportunity to be part of something from the outset, helping to shape our approach, influence industry developments and prepare our people, fleet and operations for the next generation of railway technology.

We have an exciting opportunity to join our ETCS Programme team, helping to shape the introduction of the European Train Control System (ETCS) across the EMR fleet.

What will you be doing?

As our ETCS Fleet Engineering Development Manager, you will act as EMR's technical authority for onboard ETCS engineering change, leading the safe and successful integration of digital signalling technology into our rolling stock.

This is a senior, influential role where your technical expertise and leadership will directly contribute to fleet readiness, operational safety and the successful delivery of a major industry transformation programme.

Working alongside colleagues across EMR, Network Rail, rolling-stock owners, maintainers and industry suppliers, you will help ensure our fleet is technically prepared for the next generation of railway operations.

As a senior member of our ETCS Programme team, you will provide specialist engineering leadership, helping to shape technical decisions and ensuring the successful integration of ETCS technology across our fleet.

Your key responsibilities will include:

What are we looking for?

Supporting Our Frontline

If you're successful in this role, you'll be expected to support our frontline colleagues at some points throughout the year. This might be undertaking safety critical work, for which you'll receive training, but it could just be helping out with Customer Service when our stations are busy. We're One Team, and that means our managers step up for the frontline, not just manage from a distance. Supporting frontline colleagues is part of our DNA at EMR.

As well as a competitive salary, we’ll also offer you:

To apply complete the online application and upload your CV. As we operate a blind screening process, please remove all personal information including your name from your CV.

Closing Date: 06 Nov 2026

Department: Managerial/Administration

Salary: circa £61,677

Help shape the future of our digital railway.

The railway is entering an exciting period of transformation, with digital signalling set to change how we operate our trains and deliver services for our customers.  Here at EMR, we're building a dedicated team to help shape and deliver our contribution to this transformation through the introduction of the European Train Control System (ETCS).

This is a fantastic opportunity to be part of something from the outset, helping to shape our approach, influence industry developments and prepare our people, fleet and operations for the next generation of railway technology.

We have an exciting opportunity to leads EMR's programme of activity to prepare our fleet, people and operations for ETCS.

As our ETCS Programme Manager, you will provide strategic leadership and oversight of the programme, ensuring the successful planning, design and implementation of ETCS while aligning EMR's business objectives with wider industry infrastructure developments.

This is a highly influential role where you will work collaboratively with senior leaders, Network Rail, industry partners and specialist project teams to deliver a complex programme that will help shape the future of railway operations.

What will you be doing?

You will take overall responsibility for leading and delivering the EMR ETCS programme, ensuring projects are effectively managed, appropriately resourced and delivered to agreed timescales, budgets and quality standards.

Your key responsibilities will include:

• Leading the development, mobilisation and successful delivery of the ETCS programme, ensuring alignment with EMR's long-term strategy and wider industry requirements.
• Leading and coordinating the ETCS programme team, including the Fleet Engineering Development Manager and Competency and Standards Development Manager, working collaboratively with wider EMR functions and industry partners.
• Overseeing programme governance, ensuring projects follow EMR's project management processes and maintain high standards of reporting, documentation and assurance.
• Managing programme budgets, investment planning, financial forecasting and cost recovery, ensuring effective financial control throughout delivery.
• Identifying and managing programme risks, issues and dependencies, developing mitigation plans and escalating key decisions where required.
• Working closely with Network Rail, Industry Partnership Digital Railway (IPDR), the Department for Transport and wider stakeholders to ensure effective programme integration and delivery.
• Leading programme-level business change planning, ensuring operational and organisational impacts are understood and effectively managed.
• Preparing and presenting programme updates, investment proposals and recommendations to senior leadership and programme boards.
• Ensuring programme delivery meets relevant contractual obligations, industry safety standards and regulatory requirements.
• Developing strong collaborative relationships across EMR and the wider rail industry to maximise opportunities, resolve challenges and drive continuous improvement.

 What are we looking for?

We are looking for an experienced and forward-thinking Programme Manager who can combine strategic leadership with strong delivery capability, bringing people together to achieve successful outcomes in a complex environment.

You will ideally bring:

• Significant experience leading complex programmes or large-scale transformation projects, ideally within rail, transport, infrastructure or another regulated environment.
• A strong understanding of programme management methodologies, governance, financial management and benefits realisation.
• Experience managing multidisciplinary project teams, resources and external delivery partners.
• The ability to manage competing priorities, programme risks and complex stakeholder relationships while maintaining focus on delivery.
• Strong commercial awareness, including experience managing significant budgets, investment proposals and financial forecasting.
• Excellent communication and influencing skills, with the confidence to engage senior leaders and present complex information to executive-level audiences.
• Experience delivering organisational or operational change and ensuring successful integration into business-as-usual activities.
• A collaborative leadership style, with the ability to develop high-performing teams and create a culture of accountability and continuous improvement.
• Knowledge of ETCS, digital railway programmes or major rail infrastructure delivery would be particularly advantageous.

Supporting Our Frontline

If you're successful in this role, you'll be expected to support our frontline colleagues at some points throughout the year. This might be undertaking safety critical work, for which you'll receive training, but it could just be helping out with Customer Service when our stations are busy. We're One Team, and that means our managers step up for the frontline, not just manage from a distance. Supporting frontline colleagues is part of our DNA at EMR.

As well as a competitive salary, we’ll also offer you:

To apply complete the online application and upload your CV. As we operate a blind screening process, please remove all personal information including your name from your CV.

Closing Date: 06 Nov 2026

Department: Managerial/Administration

Salary: circa. £66,415

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,400 employees, our people are the reason we are so successful, and the Operations team make a crucial contribution to this. Ten times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

We have an exciting opportunity for a  Duty Resource Centre Manager. In this role you will lead the on-the-day deployment of train crew resources ensuring a safe and effective crew coverage to deliver the planned service and respond to disruption. 

Based at our Bateman Street Location in Derby

The Duty Resource Centre Manager will:

• Manage day-to-day deployment of all safety-critical and front-line staff to ensure the safe and punctual delivery of the train service.
• Monitor real-time staff availability and proactively allocate relief or spare resource to mitigate short-notice shortages.
• Ensure all deployed staff remain fully compliant with route, traction and working-time requirements, escalating any risks as appropriate.
• Work collaboratively with Train Service Managers to re-plan crew during disruption, ensuring train services remain robust and that contingency plans are enacted effectively.
• Communicate duty changes, disruption updates and relief arrangements to staff promptly and professionally.
• Support incident response by arranging crew cover, transport, and redeployments during operational events.
• Record and report on staffing issues, including shortfalls, overtime usage and disruption-related resource impacts, providing clear handovers to colleagues.
• Maintain a strong customer-focused ethos by taking resourcing decisions that minimise cancellations and protect service delivery.
• Be responsible for monitoring sickness levels of Traincrews and providing timely reports to the functional Managers

Who are we looking for?

We are looking for someone with great interpersonal skills, clear thinking and organisational ability. The ideal person will be able to retain detailed knowledge of train crew conditions of service and local codifications. An appreciation of Health and Safety legislation and understanding of the disciplinary procedure would be an advantage.

Please note this role involves shift work which covers a 24 hour period.

Supporting Our Frontline

If you're successful in this role, you'll be expected to support our frontline colleagues at some points throughout the year. This might be undertaking safety critical work, for which you'll receive training, but it could just be helping out with Customer Service when our stations are busy. We're One Team, and that means our managers step up for the frontline, not just manage from a distance. Supporting frontline colleagues is part of our DNA at EMR.

 As well as a competitive salary, we’ll also offer you:

• Excellent Railway Pension Scheme
• Free leisure travel on East Midlands Railway and Train Operating Companies under Transport UK
• First Class Duty Travel on the EMR network
• Friends and Family discounted tickets on the EMR network
• 75% discount on national travel (inc partner and dependants)
• Various training opportunities
• …and many more!

Ready to take on this exciting opportunity? Submit your online application form and upload your CV. As we operate a blind screening process please remove all personal information including your name from your CV.

Closing Date: 04 Nov 2026

Department: Managerial/Administration

Salary: circa £36,963.55 + Excellent Railway Pension and Free Train Travel

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. 

With over 2,600 employees, our people are the reason we are so successful. Ten times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. 

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

We have an exciting opportunity to join #TeamEMR as a Senior Commercial Insights Manager. 

Please note that this is an 18-month fixed-term contract (FTC) to cover maternity leave.

In this role, you will lead EMR’s commercial insights and analysis activity, combining customer research with robust revenue reporting to understand performance and identify growth opportunities.

You will manage and develop a high-performing team, oversee forecasting and financial modelling to maximise ROI, and act as a key link across departments – championing commercial thinking and delivering initiatives that grow passenger revenue.

What else you’ll be involved in:

Strategy & Insight

• Develop and deliver the commercial analysis and insights strategy, providing robust revenue reporting and actionable insight to inform wider commercial plans.
• Lead customer and market research projects, building strong business cases and ensuring outcomes directly shape strategy.
• Provide clear, tailored analysis to senior stakeholders to support data-driven decision-making.

Financial Planning & Performance

• Oversee annual budgets and quarterly forecasts across passenger revenue, car parks and commissions.
• Monitor and mitigate commercial risks, protecting revenue through periods of change and operational disruption.
• Ensure commercial programmes and initiatives are optimised to deliver expected revenue benefits.

Leadership & Commercial Culture

• Lead and develop a high-performing Commercial Insights team, setting clear priorities and supporting capability growth and succession planning.
• Champion commercial thinking across the business, educating stakeholders on revenue drivers and influencing decision-making.
• Represent the business at industry forums, maintaining expertise in rail demand and advocating organisational interests.

What we need from you:

• Strong analytical expertise in data analysis, forecasting, financial modelling and visualisation.
• Highly commercially astute, able to interpret performance drivers and influence outcomes.
• Proven leader with experience developing high-performing teams.
• At least 3 years’ experience leading a data or insights team, with a proven ability to develop capability and deliver high-quality outputs.
• Strategic thinker with excellent problem-solving skills.
• Confident communicator, able to translate complex data into clear insight for varied audiences.
• Highly organised, with strong attention to detail and workload management experience.
• Advanced user of Excel, Power BI and Tableau.
• Educated to degree level or equivalent.

Experience or knowledge of UK rail revenue processes and industry systems (e.g. LENNON, ORCATS, MOIRA) is advantageous but not essential.

As well as a competitive salary, we’ll also offer you:

• An excellent defined benefit pension scheme
• 32 days’ holiday per year, rising to 34 after 2 years
• Flexible working hours
• Free First Class duty travel on the EMR network
• Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER
• 75% discount on national leisure travel (inc partner and dependants)
• Friends and Family discounted tickets on the EMR network
• Various training opportunities
• Employee benefits portal with access to generous discounts, Cycle 2 Work Scheme …and many more!

EMR has a hybrid working policy which is applicable for this role. This means the role can be based at home 2-3 days per week and on site 2-3 days per week. Should you wish to work full time on site, this is also an option.

We are open minded to applications from people who wish to have flexible working. Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

To apply complete the online application and upload your CV. As we operate a blind screening process, please remove all personal information including your name from your CV.

Important Notice to Candidate: AI Use Monitoring

Please be advised that all responses to questions on this application form will be carefully monitored for indications of AI assistance. It is important to us that you are being your authentic self so please base your answers on your personal knowledge and experience.

Any detected use of AI-generated content will result in disqualification from the application process. We value integrity and transparency in all applications and appreciate your cooperation in maintaining these standards.

Supporting Our Frontline 

If you're successful in this role, you'll be expected to support our frontline colleagues at some points throughout the year. This might be undertaking safety critical work, for which you'll receive training, but it could just be helping out with Customer Service when our stations are busy. We're One Team, and that means our managers step up for the frontline, not just manage from a distance. Supporting frontline colleagues is part of our DNA at EMR.

Closing Date: 25 Oct 2026

Department: Managerial/Administration

Salary: £66,000 dependent on experience