Shape the culture. Influence the future.

At East Midlands Railway, our people are at the heart of everything we do. We’re looking for an experienced Organisation Development & Culture Manager to lead the evolution of our inclusive culture and develop the capability of our leaders across the business.

Want to learn more? Watch the video below featuring Chris Buckley, Head of Organisation Development.

This is a high-impact role where you’ll combine strategic thinking with hands-on delivery - driving our Equality, Diversity & Inclusion (EDI) agenda while shaping leadership development and organisational effectiveness.

This role is on 34 hours a week. 

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities. 

About the role

You’ll play a key role in delivering our People Strategy, leading on Diversity & Inclusion and Organisation Development across EMR. Working closely with senior leaders, unions and stakeholders, you’ll influence meaningful change, ensuring our culture is inclusive, high-performing and aligned to our values.

From enacting our EDI strategy to developing leadership capability, you’ll help create an environment where everyone can thrive and perform at their best.

What you’ll be doing

• Leading the evolution and delivery of our EDI strategy, embedding an inclusive and equitable culture across the organisation 
• Acting as a thought leader on EDI ensuring our approach remains current, impactful and measurable 
• Partnering with senior stakeholders, unions and employee networks to drive a culture of respect and engagement brining culture change to life 
• Leading and supporting Employee Network Groups to deliver tangible outcomes 
• Designing and delivering leadership and management development programmes aligned to our leadership competencies 
• Driving continuous improvement through external accreditations (e.g. Top Employers, Inclusion Standards, Disability Confident) 
• Supporting the delivery of our annual performance management and talent development cycle to build leadership capability 
• Facilitating team development using tools such as Strength Deployment Inventory to enhance performance and collaboration 
• Using insight, data and feedback to evaluate impact and continuously improve  

About you

You’re an experienced Organisation Development professional who brings energy, credibility and a genuine passion for inclusion and people development.

You’ll also bring:

• Proven experience delivering OD and EDI strategies that create measurable cultural change 
• Strong stakeholder management skills, with the ability to influence at all levels, including senior leadership 
• Experience designing and delivering leadership development, training and engagement initiatives 
• Excellent facilitation skills, able to create open, inclusive and engaging environments 
• A strong understanding of the EDI landscape and a curiosity to keep learning 
• The confidence to challenge thinking and drive meaningful change 
• Experience using tools such as Strength Deployment Inventory or similar (desirable) 
•  Professional Chartered Membership of the Chartered Institute of Personnel Development (MCIPD), or equivalent experience.

As well as a competitive salary, we’ll also offer you:

• An excellent defined benefit pension scheme
• 32 days’ holiday per year, rising to 34 after 2 years
• Flexible working hours
• Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER
• 75% discount on national leisure travel (inc partner and dependants)
• Friends and Family discounted tickets on the EMR network
• Various training opportunities
• Employee benefits portal with access to generous discounts, Cycle 2 Work Scheme …and many more!

EMR has a hybrid working policy which is applicable for this role. This means the role can be based at home 2-3 days per week and on site 2-3 days per week. Should you wish to work full time on site, this is also an option. 

We are open minded to applications from people who wish to have flexible working. Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking. 

To apply complete the online application and upload your CV. As we operate a blind screening process, please remove all personal information including your name from your CV. 

The interview is provisionally scheduled for the second half of the week commencing 25 May 2026.

Closing Date: 17 May 2026

Department: Managerial/Administration

Salary: circa £44,680 dependent on experience

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. 

With over 2,600 employees, our people are the reason we are so successful. Ten times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. 

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

We have an exciting opportunity to join #TeamEMR as an Occupational Health Office and Systems Manager. This is an operational office-based role at our Occupational Health & Wellbeing Centre in Derby.

In this role, you will contribute to the delivery of a high-quality Occupational Health service by leading an efficient and effective administrative function. Alongside managing systems and data, you will support employee wellbeing initiatives and enable the clinical team to deliver the best possible service. 

This role includes line management responsibility for the administration team, ensuring high standards of customer service and consistent operational performance. 

What else you’ll be involved in:

Operational leadership & service delivery

• Lead the Occupational Health administration function, ensuring a high-quality, efficient service
• Ensure systems and processes meet service level agreements and support clinicians and customers
• Support the achievement and maintenance of SEQOHS accreditation

Systems & continuous improvement

• Manage and develop Occupational Health systems to drive efficiency and service improvement
• Work with stakeholders to enhance systems in line with the EMR digital strategy
• Partner with IT to ensure system performance, upgrades and business continuity
• Deliver in house training on Occupational Health systems and processes
• Delivery of briefings to wider internal stakeholders on changes to Occupational Health procedures

Data, reporting & governance

• Maintain the integrity and compliance of the Occupational Health medical database
• Produce reports and analysis to support governance and regulatory requirements
• Deliver data quality audits, including regular reporting cycles

People leadership & customer experience

• Lead and develop the administration team to deliver a high standard of service
• Manage performance to ensure a consistent, customer-focused approach

Health, safety & wellbeing

• Support the delivery of the health and wellbeing strategy
• Maintain patient confidentiality and adhere to infection prevention and control standards

What we’re looking for

• Experience managing administrative or operational functions, ideally within Occupational Health or a healthcare environment
• Strong systems and data management capability, including reporting and analysis
• Experience of leading and developing teams
• Ability to work collaboratively with stakeholders across clinical, HR and IT functions
• Knowledge of data governance, confidentiality and compliance standards
• A continuous improvement mindset with a focus on service quality and efficiency

As well as a competitive salary, we’ll also offer you:

• An excellent defined benefit pension scheme
• 32 days’ holiday per year, rising to 34 after 2 years
• Flexible working hours
• Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER
• 75% discount on national leisure travel (inc partner and dependants)
• Friends and Family discounted tickets on the EMR network
• Various training opportunities
• Employee benefits portal with access to generous discounts, Cycle 2 Work Scheme …and many more!

To apply complete the online application and upload your CV. As we operate a blind screening process, please remove all personal information including your name from your CV.

Interviews will provisionally be taking place over the second half of the week commencing 1st June 2026 and week commencing 8th June 2026. 

Closing Date: 24 May 2026

Department: Managerial/Administration

Salary: circa £32,000 dependent on experience