We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful, and the Station team make a crucial contribution to this.

Ten times accredited as a Top Employer and Gold accredited for Inclusive Employers Standards we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.

Shape the future of technology at East Midlands Railway

At East Midlands Railway (EMR), technology keeps our railway moving. From infrastructure and cloud environments to end-user services and operational resilience, our IT function is central to delivering reliable services for both our colleagues and customers.

We’re looking for an experienced and forward-thinking Senior Manager – Technology, Infrastructure & Operations to lead the evolution of our enterprise technology landscape. This is a high-impact leadership role where you’ll drive infrastructure strategy, modernisation, operational excellence, and digital transformation across a complex, fast-paced organisation.

The Opportunity

As part of the IT & Systems Leadership Team, you’ll lead the teams responsible for infrastructure engineering, project delivery, and end-user operations. You’ll oversee critical technologies across servers, networking, cloud environments, end-user computing and service delivery — ensuring EMR’s technology estate remains secure, resilient, scalable and fit for the future.

This role combines strategic leadership with operational oversight, giving you the opportunity to shape long-term technology direction while ensuring day-to-day services perform at the highest level.

What You’ll Be Doing

• Developing and delivering EMR’s technology and infrastructure roadmap aligned to business strategy
• Leading infrastructure engineering, project delivery and end-user services teams
• Driving modernisation initiatives across cloud, networking, compute and digital workplace technologies
• Managing major infrastructure programmes and technical change delivery across a complex UK-wide environment
• Manage the technology portfolio, ensuring architecture, data flows are understood and documented.
• Ensuring robust service availability, backup, recovery and operational resilience
• Acting as the senior technical escalation point for infrastructure and operational services
• Managing major incidents and driving effective service restoration and stakeholder communication
• Leading infrastructure governance, risk management and change approval processes
• Managing supplier relationships, contracts, asset lifecycles and operational budgets
• Supporting a culture of continuous improvement, innovation and high performance within the technology teams
• Manage the infrastructure and end user operations BAU budget and infra delivery project budget, working with finance to create clear reporting and future forecasts for spend.

 What We’re Looking For

We’re seeking a strategic technology leader with a strong infrastructure background and a passion for operational excellence.

You’ll ideally bring:

• Significant experience leading enterprise IT infrastructure and operations teams
• Strong technical expertise across networking, servers, cloud technologies and end-user computing
• Experience delivering large-scale digital transformation and infrastructure change programmes
• Knowledge of IT governance, security and compliance frameworks including ISO27001, GDPR and ITIL
• Proven experience managing suppliers, outsourced services and operational budgets
• Strong stakeholder engagement skills with the ability to communicate technical concepts clearly at all levels
• A proactive, solutions-focused mindset with the ability to balance strategic planning and operational delivery
• Experience operating within complex, multi-site organisations
• ITIL Foundation (or equivalent) certification
• Proven delivery of complex technical change (2000+ employees) in UK wide digital transformation projects covering office relocations, WAN, LAN, Smart Mobile Devices, AD, Networks, Data, BI (analytics) software development

 Why Join EMR?

At EMR, we’re investing in technology to transform the way we operate and support our people and customers. You’ll join a collaborative leadership team where your expertise will directly influence the future direction of our infrastructure and operational capabilities.

If you’re passionate about infrastructure leadership, operational resilience and delivering technology that makes a real difference, we’d love to hear from you.

Apply today and help power the future of rail technology at EMR.

As well as a competitive salary, we’ll also offer you:

• Defined benefit Pension scheme
• Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER
• Friends and Family discounted tickets on the EMR network
• 75% discount on national leisure travel (inc partner and dependants)
• Up to 32 days annual per year
• …and many more!

Closing Date: 24 May 2026

Department: Managerial/Administration

Salary: Circa £68,000
Including Free travel on EMR services and 75% discount on all other train operators

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful. Ten times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. We have an exciting part time opportunity to join #TeamEMR as a Part Time - Amended Planning and Access Assistant.

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

About the role:

This role is responsible for the accuracy and distribution of the amended timetable plan and for supporting engineering access requests process to ensure impacts to EMRs customers and its operation are minimised and accurately reflected in amended plans.

Key responsibilities include:

• Managing the access request process - post the CPPP process – through assessing impact upon the EMR train plan, negotiating with Network Rail and recording outcomes in access request records.
• Assuring the accuracy of the amended timetable and plan by cross-checking the information received from Network Rail with the amended timetable and diagrams at T-10 and T-1 weeks, and escalating inaccuracies to the responsible Amended Timetable & Resource Planner
• Assuring the accuracy of rail replacement bus and pass-ride taxi bookings against the amended plan, and escalating inaccuracies to the Road Transport Delivery Manager.
• Assuring the accuracy of timetable databases, and escalating inaccuracies to the responsible Amended Timetable & Resource Planner or the Permanent Timetable Delivery Manager
• Creating station and depot documentation – including platform and rolling stock simplifiers
• Creating and maintaining the Weekly Engineering Circular, ensuring information published to downstream to industry journey planners (such as National Rail Enquiries) is accurate and reflective of the amended plan.
• Maintaining the distribution of amended planning week information, timetables, and diagrams to internal recipients and / or through updating a dedicated self-service SharePoint site.

About you:

• Good team player with a flexible, supportive approach.
• Analytical approach to problem solving - ability to process and resolve complex issues using a range of approaches & techniques.
• Computer literacy in common applications such as Word and Excel.
• General knowledge of East Midlands railway geography, the train services and rolling stock operated by EMR.
• Good verbal and written communication skills.
• Ability to work under a high degree of pressure.

As well as a competitive salary, we’ll also offer you:

• An excellent defined benefit pension scheme
• Free First Class duty travel on the EMR network
• Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER
• 75% discount on national leisure travel (inc partner and dependants)
• Friends and Family discounted tickets on the EMR network
• Various training opportunities
• Employee benefits portal with access to generous discounts, Cycle 2 Work Scheme …and many more!

To apply complete the online application and upload your CV. As we operate a blind screening process, please remove all personal information including your name from your CV.

Closing Date: 29 May 2026

Department: Managerial/Administration

Salary: 27,013 pro rata
Part Time - 2 days per week

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,400 employees, our people are the reason we are so successful, and the Safety team make a crucial contribution to this. Ten times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.

We have an exciting opportunity to join #TeamEMR as a Safety Business Partner

The Purpose of the role:

The Safety Business Partner will work closely with their allocated business areas to assure compliance with all applicable Safety legislation, EMR Safety Management System Policies and Procedures, and industry standards. Also leads and supports the successful execution of the EMR Health Safety and Wellbeing Plan, in order to drive continual improvement in Safety performance.

The Safety Business Partner will be the primary Occupational and Operational Standards support / contact person for their allocated function, the role will also work as part of a matrix organisation, ensuring other Safety and Operational Standards Subject Matter Experts (SME) support is provided to the business from colleagues within the Safety function.

 Key responsibilities include:

• Provide Safety and Operational Standards leadership, support and advice, ensuring business wide up skilling in Safety
• Provide guidance to the business on Safety Legislation, EMR and industry HSSE policies and procedures
• Act as Designated Competent Person (DCP) for Safety related accidents or incidents.
• Lead and deliver Safety projects and assignments as required by the business including the underpinning project activities of the Safety Improvement Plan.   
• Lead and support investigations and provide concise, detailed reports that clearly identify the root cause(s) and effective corrective actions so to avoid re-occurrence.
• Lead and support the delivery of Safety Representatives machinery, attending local and functional meetings to ensure clear communications channels are in place and that the SMS is proactively reviewed and that the safety reps are engaged and included in the review of changes and the continual improvement of the Safety Management System.  
• Provide Occupational and Operational standards professional support and SME sign posting, lead on corrective actions requires to the SMS
• Act as a role model for Safety leadership, promoting a positive safety culture. Ensure that the workforce are motivated and developed to fulfil appropriate obligations within the SMS and the EMR Risk Management structure.
• Lead on the development of the Safety Culture though regular engagement with designated functions. Promote positive safety conversations at all levels to ensure that the SMS is continually developed to support current working practices within the risk management structure.
• With the Operational and Occupational Standards and Compliance Manager, support the ongoing development of the SMS for designated function, including the design and implementation of underpinning policy and procedures that ensure legislative and industry standard compliance.
• Liaise with the Safety Risk and change team to ensure that the EMR SMS reflects safety practice and ensure that the risk profile is updated with all safety documentation controlled centrally by the Safety team.
• Co-ordinate and in partnership with the designated functions management actions and initiatives ensuring conformity of communication and the wider business Safety agenda.
• Ensure key safety messages and changes are communicated in line with the engagement plan defined by the Safety Change and Risk team.  

 Qualifications and Experience Required for the role:

• Graduate membership of Institute of Occupational Safety and Health (IOSH)
• Qualified internal auditor is desirable  
• Safety Professional with knowledge of health and safety management within a safety critical industry, with demonstrable experience of such a role in the UK Railway Industry.
• Excellent Safety leadership and people management skills, with ability to effectively communicate at all levels across the organisation is desirable.  
• Significant Operational delivery experience of the designated function, understanding of operational standards and safety legislation application.  Significant experience and qualified in root cause investigation, leading and supporting incident investigations  
• Excellent communication skills, both written and verbal.    
• Proven ability in mentoring, coaching and developing individuals and teams.
• Appreciation of the EMR routes and traction types  

As well as a competitive salary, we’ll also offer you:

• An excellent defined benefit pension scheme
• Up to 34 days’ holiday per year
• Flexible working hours with regular home working
• Free First Class duty travel on the EMR network
• Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER
• 75% discount on national leisure travel (inc partner and dependants)
• Friends and Family discounted tickets on the EMR network
• Various training opportunities
• Employee benefits portal with access to generous discounts, Cycle 2 Work Scheme …and many more!

EMR has a hybrid working policy, which is applicable for this role with time split between home and on site working. Should you wish to work full time on site this is also an option.

Whilst your base will be Derby Head Office, you will need to be flexible with travelling and working at other EMR locations to be able to support stakeholders in person as required. You will be provided with a First Class duty travel pass to be able to travel around the EMR network and work on the move.

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

How do I apply?

To apply please complete the online application form and upload your CV. As we operate blind screening please remove all personal details, including your name, from your CV.

We promise to treat you fairly, consistently and with respect throughout the application, assessment and selection process.

Closing Date: 17 May 2026

Department: Managerial/Administration

Salary: circa £46,462 depending of qualifications and experience

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful and our Commercial team make a crucial contribution to this. 

Ten times accredited as a Top Employer and Gold accredited for Inclusive Employers Standards, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. 

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in some areas. We’re therefore taking positive steps to promote a positive and inclusive culture and we welcome applications from everyone to help us better represent our communities.

We have an exciting opportunity to join #TeamEMR as a Commercial Analyst.

This role reports to the Senior Commercial Insights Manager and is based in our head office in Derby. This is a fantastic opportunity for someone who has strong analytical skills and a drive to make a measurable difference in achieving financial targets and driving commercial development. Utilising a range of skills and systems, you will play a key role in helping the business to develop a greater understanding of our customers and identifying opportunities for revenue growth.

Key Roles and Responsibilities

• Help to shape and deliver the commercial analysis and insights strategy to guide our commercial approach as a business and drive revenue growth
• Provide regular and ad-hoc revenue reporting and analysis, generating insights into our customers and markets and presenting findings to a wide range of stakeholders including senior level executives
• Design, develop and maintain scalable self-service reporting and dashboard solutions, enabling stakeholders across the business to independently access, explore and act on commercial data
• Identify opportunities to improve analytical processes, reporting, and ways of working, to drive efficiencies, enhance data quality and help embed best practice across the Commercial Insights team
• Support research projects, providing input to market research proposals and capturing the learnings of research to improve internal analysis
• Conduct financial modelling to evaluate the expected revenue benefits of business cases and analyse the observed impacts once projects are delivered to assess whether benefits are being realised
• Be an expert on revenue performance for the rest of the business, helping other departments to understand what drives revenue performance and making sure commercial impacts are considered in all business initiatives

Key Skills & Experience

• Educated to at least degree level or equivalent experience
• Strong commercial acumen, with the ability to accurately assess the factors influencing performance and make recommendations to optimise commercial results
• Highly skilled in numerical analysis, with the ability to deliver detailed analysis, financial modelling, forecasting, and reporting, using tools such as Microsoft Excel, Power BI, Tableau or other similar data visualisation platforms
• Proficiency working with large, complex datasets, including data extraction, transformation and modelling, to support scalable analytics. Experience using SQL and SQL Server Management Studio beneficial but not essential
• Strong experience developing interactive dashboards and self-service reporting solutions, with a focus on usability, accessibility and stakeholder adoption
• Excellent ability to interpret business requirements and translate complex issues into clear, concise and audience-appropriate insights and recommendations
• Self-motivation, positivity and determination to deliver high quality outcomes in your work, both individually and as part of a team
• Ability to grasp and solve complex issues and systems quickly and independently

As well as a competitive salary, we’ll also offer you:

• 32 days annual leave (including bank holidays), rising to 34 days after 2 years of service
• Hybrid working 
• Free travel on East Midlands Railway and other train companies operated by Transport UK
• 75% discount on other national rail train companies, including for partners and dependants
• Discounted friends and family tickets on the EMR network
• Various personal development and progression opportunities
• Excellent pension scheme

We are open minded to applications from people who wish to have flexible working. Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Interviews would provisionally be held in the w/c 8th June 2026.

Closing Date: 24 May 2026

Department: Managerial/Administration

Salary: circa £47,197, dependent on experience

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers and doing the right thing.  With over 2,600 employees, our people are the reason we are so successful, and our Project Management Office make a crucial contribution to this. Ten times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. 

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

We have an exciting opportunity for you to join #TeamEMR as a Project Management Office (PMO) Compliance Manager. 

In this role as a PMO Compliance Manager, you will be responsible for ensuring that EMR projects comply with the mandated project lifecycle and Group Operating Standards from project concept through to closure. Reporting to the PMO Manager, you will oversee project compliance strategy, stage gate reviews, risk reporting and mitigation, change control, internal audits, project closure, and benefits management. You will also provide guidance, training, and mentoring to the wider project community to improve overall compliance across the programme. 

Key Roles and Responsibilities 

• Development and rollout of a Project Compliance Strategy, to define how governance and compliance will be measured across all projects. Deliver training and embedment of the strategy across affected business areas. 
• Management of the Stage Gate Review Process, ensuring that all new projects can demonstrate adherence to the stage gate process and have a robust audit trail to demonstrate compliance. 
• Development of an internal audit process for live projects, which must be robust and standardised. Ensuring that this is undertaken on a regular basis and findings are shared with project sponsors, thereby driving the quality and compliance of project delivery across the portfolio.
• Create and own a plan to tackle areas of improvement identified through the PMO Internal Audit Process. This should result in a demonstrable increase in compliance for the areas identified annually.
• Responsibility for the Project Change Control Process: supporting Project Managers to identify when a Change Request needs to be produced; ensuring a standardised and auditable process takes place with engagement from key stakeholders; and that outcomes of change requests are acted upon in a timely manner on receipt.
• Development and delivery of a Benefits Management and Realisation Strategy for EMR, ensuring alignment with Exec Team requirements and using strong senior stakeholder relationships to achieve business buy-in. Roll out of strategy in a phased approach, including delivery of training, tools and guides to support delivery. 
• Ownership of the Project Closure Process (both initial transition to BAU Phases and Final Post Implementation Reviews), ensuring projects are formally closed down, with engagement from key stakeholders, including the validation of benefits and lessons learned. Collaborate with the Finance Team to ensure this process is fit for purpose.  
• Ownership of a lesson learned database, proactively promoting, and building on best practice for use by the project community.
• Accountable for the development of an overall Portfolio ‘key’ risk register and mitigation plans, reporting on a regular basis the risk profile, including risks that have become issues in addition to changes in risk ratings and themes across the whole EMR project portfolio to allow for escalation to sponsors and Exec.
• Identify and escalate portfolio risks at project sponsor level, supporting mitigation plans to improve the quality of project delivery; ultimately driving down the Portfolio risk profile.
• Ownership and responsibility for the annual and ad hoc maintenance of all PMO governance documentation and PM Document Matrix so that it is up to date and compliant.
• Continually review and improve the project compliance processes, ensuring a ‘fit for purpose’ set of processes is available to support the EMR project community and achievement of business requirements.   

Key Skills & Experience

• Demonstrated experience in a PMO environment, or equivalent, with a focus on project compliance. 
• Knowledge of project compliance, risk, change and closure management. 
• Experience in the development and delivery of tools and training to support Project Teams. 
• Educated to a degree level, or equivalent experience, with an APM PMQ Qualification. Willingness to work towards further APM Qualifications. 
• Experience of thinking and acting strategically to drive continuous improvement.
• Excellent communicator, both in writing and verbally; adept at recognising and appropriately addressing different types of audience 
• Strong analytical capability with a high standard of business/commercial acumen. Experience of managing and presenting accurate reports and documentation including strategic direction, themes and complexities as well as appropriate escalation management.
• Proven ability to build and influence tactical relationships and cross functional senior stakeholders up to Executive level.
• Strong problem-solving skills and the ability to make decisions based on the information provided, with the ability to quickly analyse and summarise complex data.
• Must adopt a pro-active approach and can-do attitude.
• Excellent knowledge and understanding of MS Excel, Word and PowerPoint

As well as a competitive salary, we’ll also offer you:

• Excellent Railway Pension scheme
• Free standard travel on East Midlands Railway and Train Operating Companies under Transport UK 
• Friends and Family discounted Tickets on the EMR Network
• 32 Days paid leave, increasing to 34 after 2 years’ service
• 75% discount on National Travel (inc partner and dependants)
• Various training opportunities
• …and many more!

EMR has a hybrid working policy which is applicable for this role. This means the role can be based at home 2-3 days per week and in the office 2-3 days per week. Should you wish to work full time in the office this is also an option. 

We are open minded to applications from people who wish to have flexible working. Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

To apply complete the online application and upload your CV. As we operate a blind screening process, please remove all personal information including your name from your CV.

Interviews will provisionally be conducted in the w/c 15th June 2026.

Closing Date: 25 May 2026

Department: Managerial/Administration

Salary: circa £50,737 dependent on experience
Free travel on EMR services and 75% discount on all other train operators

Shape the culture. Influence the future.

At East Midlands Railway, our people are at the heart of everything we do. We’re looking for an experienced Organisation Development & Culture Manager to lead the evolution of our inclusive culture and develop the capability of our leaders across the business.

Want to learn more? Watch the video below featuring Chris Buckley, Head of Organisation Development.

This is a high-impact role where you’ll combine strategic thinking with hands-on delivery - driving our Equality, Diversity & Inclusion (EDI) agenda while shaping leadership development and organisational effectiveness.

This role is on 34 hours a week. 

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities. 

About the role

You’ll play a key role in delivering our People Strategy, leading on Diversity & Inclusion and Organisation Development across EMR. Working closely with senior leaders, unions and stakeholders, you’ll influence meaningful change, ensuring our culture is inclusive, high-performing and aligned to our values.

From enacting our EDI strategy to developing leadership capability, you’ll help create an environment where everyone can thrive and perform at their best.

What you’ll be doing

• Leading the evolution and delivery of our EDI strategy, embedding an inclusive and equitable culture across the organisation 
• Acting as a thought leader on EDI ensuring our approach remains current, impactful and measurable 
• Partnering with senior stakeholders, unions and employee networks to drive a culture of respect and engagement brining culture change to life 
• Leading and supporting Employee Network Groups to deliver tangible outcomes 
• Designing and delivering leadership and management development programmes aligned to our leadership competencies 
• Driving continuous improvement through external accreditations (e.g. Top Employers, Inclusion Standards, Disability Confident) 
• Supporting the delivery of our annual performance management and talent development cycle to build leadership capability 
• Facilitating team development using tools such as Strength Deployment Inventory to enhance performance and collaboration 
• Using insight, data and feedback to evaluate impact and continuously improve  

About you

You’re an experienced Organisation Development professional who brings energy, credibility and a genuine passion for inclusion and people development.

You’ll also bring:

• Proven experience delivering OD and EDI strategies that create measurable cultural change 
• Strong stakeholder management skills, with the ability to influence at all levels, including senior leadership 
• Experience designing and delivering leadership development, training and engagement initiatives 
• Excellent facilitation skills, able to create open, inclusive and engaging environments 
• A strong understanding of the EDI landscape and a curiosity to keep learning 
• The confidence to challenge thinking and drive meaningful change 
• Experience using tools such as Strength Deployment Inventory or similar (desirable) 
•  Professional Chartered Membership of the Chartered Institute of Personnel Development (MCIPD), or equivalent experience.

As well as a competitive salary, we’ll also offer you:

• An excellent defined benefit pension scheme
• 32 days’ holiday per year, rising to 34 after 2 years
• Flexible working hours
• Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER
• 75% discount on national leisure travel (inc partner and dependants)
• Friends and Family discounted tickets on the EMR network
• Various training opportunities
• Employee benefits portal with access to generous discounts, Cycle 2 Work Scheme …and many more!

EMR has a hybrid working policy which is applicable for this role. This means the role can be based at home 2-3 days per week and on site 2-3 days per week. Should you wish to work full time on site, this is also an option. 

We are open minded to applications from people who wish to have flexible working. Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking. 

To apply complete the online application and upload your CV. As we operate a blind screening process, please remove all personal information including your name from your CV. 

The interview is provisionally scheduled for the second half of the week commencing 25 May 2026.

Closing Date: 17 May 2026

Department: Managerial/Administration

Salary: circa £44,680 dependent on experience

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. 

With over 2,600 employees, our people are the reason we are so successful. Ten times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. 

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

We have an exciting opportunity to join #TeamEMR as an Occupational Health Office and Systems Manager. This is an operational office-based role at our Occupational Health & Wellbeing Centre in Derby.

In this role, you will contribute to the delivery of a high-quality Occupational Health service by leading an efficient and effective administrative function. Alongside managing systems and data, you will support employee wellbeing initiatives and enable the clinical team to deliver the best possible service. 

This role includes line management responsibility for the administration team, ensuring high standards of customer service and consistent operational performance. 

What else you’ll be involved in:

Operational leadership & service delivery

• Lead the Occupational Health administration function, ensuring a high-quality, efficient service
• Ensure systems and processes meet service level agreements and support clinicians and customers
• Support the achievement and maintenance of SEQOHS accreditation

Systems & continuous improvement

• Manage and develop Occupational Health systems to drive efficiency and service improvement
• Work with stakeholders to enhance systems in line with the EMR digital strategy
• Partner with IT to ensure system performance, upgrades and business continuity
• Deliver in house training on Occupational Health systems and processes
• Delivery of briefings to wider internal stakeholders on changes to Occupational Health procedures

Data, reporting & governance

• Maintain the integrity and compliance of the Occupational Health medical database
• Produce reports and analysis to support governance and regulatory requirements
• Deliver data quality audits, including regular reporting cycles

People leadership & customer experience

• Lead and develop the administration team to deliver a high standard of service
• Manage performance to ensure a consistent, customer-focused approach

Health, safety & wellbeing

• Support the delivery of the health and wellbeing strategy
• Maintain patient confidentiality and adhere to infection prevention and control standards

What we’re looking for

• Experience managing administrative or operational functions, ideally within Occupational Health or a healthcare environment
• Strong systems and data management capability, including reporting and analysis
• Experience of leading and developing teams
• Ability to work collaboratively with stakeholders across clinical, HR and IT functions
• Knowledge of data governance, confidentiality and compliance standards
• A continuous improvement mindset with a focus on service quality and efficiency

As well as a competitive salary, we’ll also offer you:

• An excellent defined benefit pension scheme
• 32 days’ holiday per year, rising to 34 after 2 years
• Flexible working hours
• Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER
• 75% discount on national leisure travel (inc partner and dependants)
• Friends and Family discounted tickets on the EMR network
• Various training opportunities
• Employee benefits portal with access to generous discounts, Cycle 2 Work Scheme …and many more!

To apply complete the online application and upload your CV. As we operate a blind screening process, please remove all personal information including your name from your CV.

Interviews will provisionally be taking place over the second half of the week commencing 1st June 2026 and week commencing 8th June 2026. 

Closing Date: 24 May 2026

Department: Managerial/Administration

Salary: circa £32,000 dependent on experience