We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful, and the Station team make a crucial contribution to this.

Ten times accredited as a Top Employer and Gold accredited for Inclusive Employers Standards, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.

Keeping our stations safe, compliant and continuously improving

We’re looking for a collaborative and proactive Stations Continuous Improvement & Compliance Manager to help drive operational excellence across our stations and travel centres.

In this key operational role, you’ll work closely with Station Management Teams, Safety Business Partners, and Competency Assurance colleagues to monitor compliance, identify risks and trends, and implement practical solutions that improve safety, customer experience, and operational performance.

You’ll play an important role in ensuring our stations operate safely, efficiently, and in line with industry standards while supporting continuous improvement across the network.

What you’ll be doing

As Stations Governance & Assurance Manager, you will:

• Monitor and report on station compliance against industry standards, EMR policies, procedures, and risk assessments
• Support Station Management Teams to create and deliver action plans that address operational and safety concerns
• Work collaboratively with the Competency Assurance Team to identify trends, share best practice, and improve performance in safety critical roles
• Support the development and ongoing competence of Station Mentors through Continuous Professional Development sessions
• Monitor Travel Centre compliance with Schedule 17 commitments and support audit activity and improvement plans
• Report on Automatic Ticket Gate (ATG) compliance and maintain associated competency standards
• Use operational performance data and trend analysis to identify opportunities for continuous improvement across stations
• Support investigations into accidents, incidents, and close calls, ensuring actions are implemented effectively and lessons learned are shared
• Develop engaging safety and compliance communications, including Safety Briefs and Team Engagement Days
• Maintain operational competence in safety critical station duties and undertake assessments when required
• Fulfil Station Duty Manager shifts and participate in an on-call roster, including weekends

What we’re looking for

We’re looking for someone with strong operational railway knowledge, excellent communication skills, and a passion for safety and continuous improvement.

You’ll ideally have:

• Degree-level education or equivalent operational experience
• Strong knowledge of rail industry rules and operational station management
• Train Dispatcher competency
• Qualified Assessor status for managing Train Dispatcher competence
• IOSH Managing Safely qualification and experience investigating accidents, incidents, and close calls
• Experience producing operational reports using Excel and Power BI
• A passion for delivering excellent customer experience and operational performance
• Experience working with KPIs and business performance measures
• Strong leadership, collaboration, influencing, and stakeholder management skills
• The ability to manage multiple priorities in a fast-paced operational environment

Safety Critical Role

This position is a safety critical role, Successful candidates will be required to complete a safety critical medical assessment, including drugs and alcohol screening, as part of the recruitment process.

Why join us?

When you join us, you’re getting more than a salary.

You’ll benefit from:

• Industry-leading travel benefits including free travel on EMR services and 75% discounted travel on other rail operators for you and your family
• A railway pension scheme
• Retail discounts and cashback offers.
• Health plans, gym discounts, free eye tests, and annual flu jabs
• 24/7 Employee Assistance Programme support
• Cycle to Work scheme
• Financial wellbeing support, advice, and grants
• Inclusive employee networks and colleague communities
• And much, much more..

We’re committed to building a diverse and inclusive workplace where everyone feels supported, valued, and able to thrive. We welcome applications from candidates of all backgrounds and experiences.

Closing Date: 12 Jun 2026

Department: Operations

Salary: circa £47,000
+Free travel EMR services and 75% discount on all other train operators

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful. Ten times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.  

We have an exciting opportunity to join our team as a Site Services Technician at Eastcroft Depot, Nottingham.

About the role 

As an electrically skilled technician, you will be part of the Site Services Team working towards site compliance and ensuring continuity of business-critical systems, to allow the delivery of essential services to the rail network. 

In this role, you will: 

• Service, maintain, repair, and install plant and equipment
• Undertake both planned maintenance to a variety of plant and equipment.
• Engaging in reactive maintenance and fault-finding works upon the electrical equipment upon site.
• Working on smaller projects and installation works, including testing.
• Complete other general maintenance tasks as required.
• Carry out all work to agreed standards, ensuring that all work undertaken is recorded and signed off on the prescribed documentation.

The planned maintenance on the depot will include items such as: Pumping systems, macerators, compressors, powered plant, lifting equipment, PLC control systems and general electrical systems – lighting /power etc. 

General repairs can include anything present within the depot environment, such as fencing, walkways, battery charging equipment etc. 

About you 

You will have practical experience of electrical installation and maintenance within a busy and quality focused environment, being apprentice qualified to NVQ Level 3 standard in a relevant electrically biased discipline (e.g Electrical engineering) or ideally dual-skilled. 

You will be an excellent communicator and team player, who thrives working at pace in a collaborative environment. 

Our depots operate 24/7, whilst the role is primarily days based due to the nature of the role, a flexible working approach is necessary, as there will occasionally be a requirement for out of hours working, as well as opportunity to perform additional overtime. 

In time there will be a requirement to join the call-out roster, for which there will be an additional payment allowance. 

You also need to live within 60 minutes’ travelling time of the depot or be prepared to re-locate so that you are if offered the role. 

Person Profile/Experience 

• Previous rail depot experience would be an advantage.
• Good practical knowledge/experience of electrical fault finding.
• Electrically qualified and competent, able to test.
• Ability to work calmly under pressure and think quickly/logically.
• Excellent communication skills – both written and verbal.

As well as a competitive salary, we’ll also offer you:

• Excellent Railway Pension scheme
• Free standard travel on East Midlands Railway and Train Operating Companies under Transport UK
• Friends and Family discounted Tickets on the EMR Network
• 75% discount on National Travel (inc partner and dependants)
• Various training opportunities
• …and many more!

I’m interested, what are the next steps? 

To apply please complete the online application form and upload your CV. As we operate blind screening please remove personal details, including your name, from your CV. 

We promise to treat you fairly, consistently and with respect throughout the application, assessment and selection process. 

We welcome applicants from diverse backgrounds, we promote equal opportunities for all. East Midlands Railway is a non-discriminatory employer committed to the recruitment and promotion of all on the basis of ability and merit irrespective of disability, race, gender, health, social class, sexual preference, marital status, nationality, religion, employment status or age. We’ll treat your application fairly and assess you for the job based on merit and skills. 

Closing Date: 17 Jun 2026

Department: Engineering

Salary: £32,427.28 rising to £40,534.10 after successful 6 months probation
Free travel on EMR services and 75% discount on all other train operators

At East Midlands Railway, we’re proud to be One Team. We’re passionate about keeping people safe, delivering excellent customer experiences, doing the right thing, and building a sustainable railway that puts customers first across the East Midlands.

With over 2,600 colleagues, our people are what make us successful. Our station teams play a vital role in creating a welcoming, safe, and positive experience for every customer who travels with us.

Recognised ten times as a Top Employer and Gold accredited by Inclusive Employers, we are committed to creating a workplace where everyone feels empowered to bring their authentic self to work.

We are now recruiting Customer Welcome Hosts for future opportunities at Derby Station.

About the Role

As a Customer Welcome Host, you’ll be based at the station gateline and often be the first person customers meet when travelling with us. You’ll help create a friendly and professional environment while ensuring customers are travelling with the correct tickets and supporting the safe running of the station.

We’re looking for enthusiastic, proactive people with positive energy, strong communication skills, and a genuine passion for helping others.

Your responsibilities will include:

• Welcoming customers and helping them navigate the station
• Checking train tickets at the gateline
• Delivering outstanding customer service at all times
• Providing travel information, advice, and guidance
• Supporting customers on platforms when required
• Assisting with train dispatch duties when needed
• Maintaining a safe environment for customers and colleagues

This role involves shift working, including evenings and weekends.

Safety Critical Role

The Customer Welcome Host position is a safety critical role.

Successful candidates will be required to complete a safety critical medical assessment, including drugs and alcohol screening, as part of the recruitment process. A confirmed offer of employment is subject to successfully passing this assessment.

No Railway Experience? No Problem.

You do not need previous railway experience to apply.

We provide full training, including:

• Classroom-based learning covering railway rules and procedures
• Practical station-based training
• Ongoing support from experienced mentors and colleagues

We’re looking for people with the right attitude, strong work ethic, and willingness to learn.

Benefits

Alongside joining a fantastic team, you’ll enjoy a wide range of employee benefits, including:

• Free travel on the EMR network
• Up to 75% discounted rail travel across the national rail network
• Friends and family discounted tickets
• Defined benefit railway pension scheme
• Employee discounts portal
• Cycle to Work scheme
• And much more

Talent Pool Process

If you successfully pass all stages of the recruitment process, you may either:

• Receive an immediate job offer (subject to vacancies), or
• Be placed into our talent pool for up to 12 months

While in the talent pool, you won’t need to reapply for future Customer Welcome Host vacancies at Derby Station. If a suitable role becomes available, we’ll contact you directly.

How to Apply

To apply, please complete the online application form and upload your CV.

As part of our blind screening process, please remove all personal information, including your name, from your CV before uploading.

What do I do if I have questions before applying?
 
Join us at our inaugural Information Session, where we’ll share an overview of the role, example shift pattern, outline expectations, and give interested candidates the opportunity to ask questions before applying. The session will take place on Wednesday 3rd June at 5.00 pm on Microsoft Teams. Please register your interest for the session via the link below no later than the 2nd June.

Customer Welcome Host - Information session  – Fill in form

Diversity & Inclusion

At East Midlands Railway, we are committed to building a workforce that reflects the communities we serve.

We recognise that women and ethnic minority groups are currently underrepresented within our workforce, and we are taking positive action to create a more inclusive and representative railway. We warmly welcome applications from candidates from these groups and from all backgrounds.

Closing Date: 10 Jun 2026

Department: Customer Experience

Salary: Year 1 - £26,661.87, Year 2 - £28,143.09, Year 3 - £29,624.30
You will also receive 10% unsocial Shift Allowance

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing, and putting customers at the heart of our sustainable railway for the East Midlands. 

With over 2,600 employees, our people are the reason we are so successful. Ten times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. 

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

We have an exciting opportunity to join #TeamEMR as the Engineering Function Supply Chain Manager.

As the Fleet Supply Chain Manager, you will play a vital role in ensuring the smooth operation of EMR's services by managing supply contracts and inventory levels with precision. You will be responsible for securing the timely delivery of materials at the right quality and price, negotiating and re-negotiating supplier agreements as needed.

A key part of your role will be leading a professional stores team to deliver outstanding support to the Production Team through efficient and well-organised inventory management. Your efforts will directly impact train availability and customer satisfaction, ensuring that spares are delivered on time, avoiding cancellations and on-board defects.

Your key responsibilities include:

Leadership & Team Management

• Lead and develop a high-performing Stores Team to deliver a compliant, efficient, and professional service.
• Ensure alignment between team objectives and depot/service delivery targets.
• Manage all people-related duties, including performance reviews, training records, and adherence to HR policies.

Compliance & Process Oversight

• Ensure all supply chain operations comply with company policy, ISO9001 standards, and regulatory requirements.
• Maintain and improve procedures for purchasing, stock handling, and fuel management.

Supplier & Contract Management

• Manage supplier relationships, contracts, and service levels.
• Conduct performance reviews, enforce contract compliance, and handle claims through Finance.
• Oversee renewal of supplier agreements, ensuring strategic alignment and value for money.
• Manage all warranty processes to maximise returns and reduce risk.

Inventory & Asset Control

• Oversee inventory accuracy and repairable item management.
• Conduct audits in coordination with Finance.
• Manage ROSCO-owned spares, ensuring full compliance across access, storage, and repair cycles.

Cross-Functional Collaboration

• Work closely with Planning, Production, and Technical teams to ensure material availability supports operational priorities.
• Ensure Bill of Materials and procurement plans are accurate and aligned with delivery schedules.

Systems & Financial Control

• Maintain data accuracy in the Fleet Management System for effective planning and reporting.
• Approve material purchases and manage supply chain budgets (including overtime).
• Report on key KPIs to support continuous improvement and strategic decision-making.

What we are looking for:

• Educated to degree level in Engineering, Operations, Business Management or a related discipline, or equivalent relevant experience.
• Practical, hands-on experience in supply chain operations within a complex or regulated environment.
• A proven track record of negotiating, securing, and managing high-value supply contracts.
• Demonstrated ability to extract maximum value from the supply base through performance management and strategic sourcing.
• Strong leadership skills with the ability to inspire, develop, and manage high-performing teams.
• Good technical writing skills and experience developing and maintaining procedures in line with ISO 9001 standards.
• Proficient in Microsoft Excel, Word, PowerPoint, and Power BI — with the ability to analyse and present data effectively.
• Experience or knowledge of railway rolling stock and related technical systems is highly desirable.

As well as a competitive salary, we’ll also offer you:

• An excellent defined benefit pension scheme
• 32 days’ holiday per year; increasing to 34 days after 2 years
• Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER
• 75% discount on national leisure travel (inc partner and dependants)
• Friends and Family discounted tickets on the EMR network
• Various training opportunities
• Employee benefits portal with access to generous discounts, Cycle 2 Work Scheme …and many more!

EMR has a hybrid working policy which is applicable for this role. This means the role can be based at home 2-3 days per week and in the office 2-3 days per week. Should you wish to work full time in the office this is also an option. 

We are open minded to applications from people who wish to have flexible working. Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

To apply please complete the online application form and upload your CV, as we operate blind screening please remove personal details, including your name, from your CV.

We promise to treat you fairly, consistently and with respect throughout the application, assessment and selection process.

Closing Date: 09 Jun 2026

Department: Managerial/Administration

Salary: circa £47,195 dependent on experience
Free travel on EMR services and 75% discount on all other train operators

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful, and the Station team make a crucial contribution to this.

Ten times accredited as a Top Employer and Gold accredited for Inclusive Employers Standards we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.

Shape the Future of Rail Technology

At East Midlands Railway, technology is transforming the way we operate, support our customers, and deliver one of the UK’s most important transport services.

We’re looking for an experienced and forward-thinking IT Systems Specialist to help drive the next phase of our digital transformation journey. This is an opportunity to work on complex, business-critical systems, influence technical strategy, and deliver innovative solutions that directly support operational excellence across our railway.

If you enjoy solving technical challenges, improving systems architecture, and turning business needs into smart, scalable solutions — this role offers real impact and variety.

What You’ll Be Doing

As our IT Systems Specialist, you’ll play a central role in reviewing, designing, implementing, and supporting enterprise technology solutions aligned to EMR’s Digital Strategy.

You’ll work closely with stakeholders across the business, suppliers, project teams, and IT colleagues to ensure systems are secure, resilient, future-ready, and delivering measurable business value.

Key Responsibilities

• Lead the review, recommendation, and implementation of innovative IT solutions
• Deliver system transformation projects and BAU enhancements across business systems
• Gather and translate technical requirements into scalable solution designs
• Manage application enhancements, configuration, testing, and releases
• Maintain architecture diagrams, system integration maps, and technical documentation
• Support business continuity, resilience, disaster recovery, and service transition planning
• Investigate and resolve application issues in line with Service Desk SLAs
• Collaborate with Business Partners and Project Managers to mitigate technical risks
• Contribute to EMR’s long-term Business Systems Roadmap and Digital Plan
• Champion modern technologies and communicate technical benefits clearly to non-technical stakeholders

What We’re Looking For

We’re looking for someone who combines strong technical capability with excellent stakeholder engagement and a passion for continuous improvement.

You’ll Bring

• Experience in a similar IT Systems Specialist / Systems Analyst / Technical Solutions role
• Strong background in requirements gathering and technical solution design
• Knowledge of enterprise infrastructure, cloud technologies, or business systems architecture
• Experience delivering projects involving multiple technical disciplines and stakeholders
• Excellent communication and relationship-building skills
• Strong organisational and prioritisation abilities
• A collaborative, proactive, and solutions-focused mindset
• Passion for innovation, technology, and service improvement
• Cloud technologies such as Azure and AWS

Desirable Experience

• Agile / PRINCE2 / APM project methodologies
• Rail, transport, or operational industry experience

Why Join EMR?

At EMR, technology plays a vital role in delivering reliable, sustainable transport for millions of customers. You’ll join a business that values innovation, collaboration, inclusion, and professional growth.

We offer:

• Competitive salary
• Excellent rail travel benefits
• Hybrid and flexible working opportunities
• Career development and training support
• Inclusive and supportive culture
• Opportunity to influence major technology transformation initiatives

Ready to Help Drive the Future of Rail?

If you’re excited by the challenge of modernising business systems within a fast-moving operational environment, we’d love to hear from you.

Closing Date: 07 Jun 2026

Department: Managerial/Administration

Salary: circa £47,000
+Free travel EMR services and 75% discount on all other train operators

Ten times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. We have an exciting opportunity to join #TeamEMR as a Control Operations Delivery Manager

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

Control Operations Delivery Manager

East Midlands Railway is looking for an experienced and dynamic Control Operations Delivery Manager to lead our Operations Control team within the East Midlands Control Centre (EMCC).

This is a critical leadership role at the heart of railway operations, responsible for ensuring the safe, punctual, resilient and customer-focused delivery of train services across the EMR network. Working closely with Network Rail, operational teams and industry stakeholders, you’ll help foster a culture of operational excellence and continuous improvement within an integrated control environment.

What You’ll Be Doing

As Control Operations Delivery Manager, you will:

• Lead and hold overall responsibility for the Operations Control department, ensuring safe, efficient and successful day-to-day service delivery
• Develop and deliver the Operations Control strategy in line with the direction set by the Head of Control, including delivering on people, process and system change initiatives
• Provide strategic leadership and direct line management to Operations Delivery Managers, ensuring effective real-time management of train services, rolling stock and train crew resources
• Collaborate closely with cross-functional delivery managers, other train operating companies and Network Rail Control counterparts to support operational performance and service continuity
• Ensure operational readiness for extraordinary events, including industrial action, emergency timetables and extreme weather, through effective contingency and continuity planning
• Lead the development, maintenance and communication of operational contingency and business continuity plans
• Represent the business at industry, group and internal meetings and steering groups relating to operational service delivery, timetable changes and wider business projects, programmes and change initiatives
• Ensure incident management, contingency and recovery arrangements are effective, fit for purpose and aligned to KPI targets and business objectives
• Lead and contribute to incident reviews, embedding lessons learned, continuous improvement and industry best practice into operational processes
• Oversee the development and implementation of operational, safety, customer experience and commercial policies and procedures affecting the Operations Control teams
• Maintain accountability for the Control Manual and Professional Controllers’ Handbook (Operations), ensuring alignment with business and industry standards and consistent application across the Control team

Ensure operational standards, procedures and briefings are regularly reviewed, updated and communicated effectively across the department

About You

We’re looking for a resilient and inspirational operational leader who thrives in a fast-paced, pressurised environment.

You’ll ideally have:

• Excellent leadership and motivational skills, developed through substantial experience within an operational, command and control, or railway environment
• Educated to degree level or able to demonstrate equivalent relevant experience
• Extensive experience in railway operations or a comparable operational sector
• Extensive knowledge of the EMR network and surrounding route geography
• Knowledge of railway IT systems, including CCIL, DARWIN, TRUST, Integrale, TMV, Compass and CIS systems
• Excellent financial, numerical, literacy, presentation and IT skills
• Proven track record of successfully delivering on objectives and KPIs within tight timescales
• Strong analytical and numerical skills, with the ability to interpret data and develop effective strategies
• Demonstrated experience of negotiation and influencing at all levels
• Resilient leader with a professional and calm approach, able to perform effectively in high-pressure environments
• Self-motivated and proactive, with a proven ability to initiate and drive activity independently
• Demonstrable problem solving, project management and team leadership skills
• Extensive knowledge of emergency and incident response working arrangements, including JESIP principles and the JDM model

What We Offer

• Competitive salary
• Defined benefit pension scheme
• Flexible working hours
• Free First Class duty travel and standard leisure travel on EMR and partner networks
• 75% national leisure travel discount (for you and dependants)
• Friends and Family EMR discounts
• Access to training and development
• Employee benefits portal and Cycle to Work scheme

How to Apply

  Please complete our online application and upload a CV (with personal details removed) as we operate a blind screening process

Closing Date: 08 Jun 2026

Department: Operations

Salary: £62,536.75
First Class Duty travel, Free Standard Class leisure travel and discounted travel on other train operating companies for you and for any partner and all dependents.

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers and doing the right thing.  With over 2,600 employees, our people are the reason we are so successful, and our Communications Team make a crucial contribution to this. Ten times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. 

We have a fantastic opportunity for a passionate and enthusiastic Community Ambassador to join #TeamEMR. This is a role where you will be right at the heart of our work to deliver a major increase in the support and engagement we provide to the communities we serve across the East Midlands. 

The Community Ambassador will help bridge gaps between poorly integrated communities and the rail network, working both in urban and rural areas, particularly those with levels of social deprivation and underachievement in education and employment.

Your role will be to identify and break down barriers to using local railway services local transport. Their work will help inform our service provision and how we can encourage people to use the railway.

Want to learn more? Watch the video below featuring Kaye Robinson, Community Engagement Manager.

Reporting to the Community Engagement Manager, the Community Ambassador will:

• Support all EMR community activity, including Community Rail Partnerships, station adopters and other engagement with local communities across the network
• Act as an East Midlands Railway ambassador for community rail 
• Work closely with the Community Rail Network Rail (CRN) to develop community rail on key local routes
• Promote and support the delivery of the EMR Community Fund  
• Support the effective promotion of Community Rail Partnerships to increase the use of passenger services
• Identify and work in local communities (including schools and colleges) to attract onto the Passenger Services those persons who find it challenging to access the Passenger Services or who will not usually travel on the Passenger Services
• Engage communities to promote awareness, information and support in order to break barriers to travelling by rail
• Work collaboratively as part of the EMR External Relations team, including, after sufficient training and support, join the EMR Press On Call rota

Key Skills & Experience

• Successful track record of stakeholder and community engagement 
• Experience of managing volunteers, projects and initiatives
• Excellent communication and presentation skills (Verbal, written & ICT) 
• Ability to work using own initiative, being responsive, pro-active and versatile
• Understanding of and commitment to equality and diversity
• Ability to deliver in a fast-paced environment
• Work experience in a similar role is desirable
• Driving licence as some locations might not be accessible via trains. 

As well as a competitive salary, we’ll also offer you:

• Excellent Railway Pension scheme
• Free standard travel on East Midlands Railway and Train Operating Companies under Transport UK
• Friends and Family discounted Tickets on the EMR Network
• 32 Days paid leave, increasing to 34 after 2 years’ service
• 75% discount on National Travel (inc partner and dependants)
• Various training opportunities
• …and many more!

EMR has a hybrid working policy which is applicable for this role. This means your time would be split between being out on the network, at a hub station, HQ or working from home.

We are open minded to applications from people who wish to have flexible working. Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

To apply complete the online application and upload your CV. As we operate a blind screening process, please remove all personal information including your name from your CV.

Closing Date: 31 May 2026

Department: Managerial/Administration

Salary: circa £31,184 dependent on experience
Free travel on EMR services and discount on all other train operators

At East Midlands Railway (EMR), we’re proud to be One Team. Every day, our people keep passengers safe, deliver exceptional service, and put customers at the heart of a sustainable railway for the East Midlands. With over 2,600 employees, it’s our people and teams like IT that make our success possible.

Why EMR?

• Ten times Top Employer and Gold Accredited for Inclusive Employers Standards
• A culture that empowers you to bring your authentic self to work
• Opportunities to shape a digital-first future for the railway 

The Role: 

Lead IT Project Manager

Are you an experienced IT Project Manager ready to take the next step? Do you thrive on leading complex technology projects that transform business operations and enhance the customer experience? This is your opportunity to lead digital transformation at EMR, delivering medium-to-high complexity IT projects that align with our long-term strategy.

What You’ll Do:

• Manage, recruit, and develop a team of project managers
• Lead and deliver IT and digital transformation projects across the business
• Manage project governance, compliance, and risk, including cybersecurity and regulatory requirements
• Develop technology-driven business cases
• Plan and manage IT resources, vendors, and third-party providers
• Drive adoption of cloud solutions and digital tools to improve performance
• Oversee IT budgets and ensure effective financial management
• Collaborate with stakeholders across IT, data, and business teams to maximise project success
• Support IT change management to ensure smooth adoption of new solutions
• Deputise for the Programme Manager when needed

What We’re Looking For:

• Proven experience managing complex IT projects in regulated environments
• Strong leadership and team management skills
• Degree-level education or equivalent experience
• Recognised Project Management qualification (APM PMQ, PRINCE2, PMP, or equivalent)
• Strategic thinker with a focus on IT innovation and continuous improvement
• Experience with cloud platforms, enterprise IT systems, and digital transformation initiatives
• Excellent stakeholder management, negotiation, and communication skills
• Expertise in IT budgeting, vendor management, and cost control
• Knowledge of cybersecurity best practices, IT compliance, and risk management

Why You’ll Love Working Here: Technology is at the heart of shaping the future of rail. As a Lead IT Project Manager at EMR, you’ll have the opportunity to deliver high-impact digital solutions, enhance passenger experiences, improve operational efficiency, and build business resilience. We offer a competitive salary, great benefits, and a dynamic, forward-thinking environment.

Diversity and Inclusion We’re committed to building a workforce that reflects the communities we serve. Women and ethnic minority groups are underrepresented in our sector, so we actively encourage applications from candidates who identify with these groups to help us create a more inclusive EMR.

Closing Date: 01 Jun 2026

Department: Managerial/Administration

Salary: Circa £60,000 depending on experience
Free travel on EMR services and 75% discount on all other train operators